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Returns & Exchanges
At ROXON®, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the items in their original packaging with all ROXON® tags attached; items must be unworn and unwashed.
3
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
4
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing